Weave
Reminders
Schedule more appointments, reduce no shows and impress your customers every step of the way – all without tying up your staff’s time.
See how it works
Auto Reminders
No more no-shows, or playing phone tag.
Free up your time with our auto appointment reminders. Weave automatically sends customized text message or email reminders at any time, any date and personalizes each reminder for your customer.
Customize by:
- Appointment date and time
- Type of appointment
- Customer name
- Day of the week you want sent
- Days or minutes ahead of appointment
Create any customer experience you want so your customers always feel like VIPs.
Text Confirmation
Make it easier for your customers to confirm
Weave’s two-way text lets you instantly communicate with customers in a way that is quick and convenient for both parties.
No more “enter Y for yes, N for no”. Making your messages natural elicits natural responses so your customers can respond any way they want with Smart Confirmations. Weave’s sentiment analysis technology can interpret your customers’ text responses as a confirmation or need to reschedule.
For example, if your customer responds “Sure” or “You bet” or “I can make it” Weave recognizes this as an affirmative response and automatically confirms the appointment in your system. Even the ‘thumbs up’ or ‘okay’ emojis! If your customers respond with “I need to reschedule” or even “I’ll be out of town” Weave automatically detects a negative response and notifies your office that action is required.
Quick Fill
Book more appointments
Want to easily fill gaps or cancellations in your schedule? Simply add customers to your Quick Fill list and send personalized messages to that group whenever you have a last-minute opening.
And reminders aren’t only for scheduled appointments. Automatically send messages to customers you haven’t seen in a while – no more manual calls or postcards.
Weave's Smart Technology helps you do more with less.
Jordan S.
Nicole
Discover how the Weave platform can help you grow your business like never before.